Contact & Support

Last updated: March 29, 2026

Choose the category that best matches your message and include it in the email subject line. This helps us route requests to the right review queue.

0) Inquiry categories (subject prefixes)

[General] — product questions, UX feedback, language suggestions
[Bug] — broken flows, crashes, incorrect routing (include URL and steps)
[Correction] — factual errors, outdated references, mistranslations (quote the sentence)
[Ads/Partnership] — advertising or collaboration inquiries only

1) Official contact channel

2) What to include in a bug report

3) Policy and legal inquiries

For privacy, terms, or data-handling clarifications, use subject prefix [Policy]. See also our Privacy Notice and Terms pages.

4) Content correction requests

Use [Correction] in the subject. Include the page URL and exact sentence. Verified corrections are reflected in scheduled content updates.

5) Expected response window

General inquiries: within 3-5 business days. Critical issues (broken core flows, policy inaccuracies): prioritized as fast as possible.